At hhgg2, your privacy is not just a legal obligation — it is our genuine commitment. This document clearly explains how we collect, use, store, and protect your personal information.
All data transmitted between your device and hhgg2 servers is protected by 256-bit SSL encryption, the highest standard used in the banking and financial industry.
Your personal data is stored on servers protected by layered firewalls and strict access controls. Only authorised personnel may access user information.
You have the full right to access, correct, or request the deletion of your personal data at any time through the account panel or by contacting our support team.
Hhgg2 does not sell, rent, or trade personal user data to any third party for marketing purposes. Your data belongs to you.
The hhgg2 Privacy Policy is built in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring full compliance with local data protection laws.
You can manage your marketing communication preferences at any time. Unsubscribe from any promotional emails or push notifications with a single click in your account settings.
Important Note: This Privacy Policy applies to all users of the hhgg2.org website and the hhgg2 mobile app across all platforms. By registering or continuing to use our services, you agree to this Privacy Policy.
Hhgg2 ("we", "platform") takes seriously its responsibility to protect the privacy of every user who trusts our platform. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of your personal information when you use the hhgg2.org website and our mobile app.
We understand that trust is at the core of our relationship with users. That is why we strive to be fully transparent about how your data is managed — not merely to meet legal requirements, but because it is the right thing to do.
This policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in personal data management.
Hhgg2 collects various types of information depending on how you interact with our platform. This information can be grouped into three main categories:
This is information you enter yourself when registering or using our services:
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, identity card number | Identity verification (KYC), legal compliance |
| Contact Information | Email address, phone number | Account communications, customer support |
| Financial Information | Bank name, account number | Deposit and withdrawal processing |
| Address Information | Residential address, postcode | Identity verification, PDPA compliance |
| Verification Documents | MyKad copy, utility bill | KYC process, fraud prevention |
When you use the hhgg2 platform, we automatically collect certain technical information including your IP address, browser type and version, operating system, pages visited, visit time and duration, and gaming activity data. This information is used to improve platform performance and user experience.
In some cases, we may receive information from third-party identity verification service providers, payment processors, and fraud prevention service providers to ensure the security of your account.
Hhgg2 uses your personal data for legitimate and specific purposes only. We do not use your data for purposes unrelated to the services we offer.
The primary purposes for which your data is used are as follows:
We only process your data on recognised lawful bases — whether to fulfil a contract with you, comply with legal obligations, or based on legitimate interests that do not override your privacy rights.
Hhgg2 does not sell personal user data. However, in certain limited and lawful circumstances, we may share data with the following parties:
We use carefully selected service providers to assist with platform operations, including payment processors, identity verification providers, cloud infrastructure providers, and analytics service providers. All such providers are required to comply with strict privacy policies and are prohibited from using your data for any purpose other than those specified.
Hhgg2 will disclose user data to the relevant authorities when required by law, court order, or regulatory directive. This includes investigations related to financial fraud, money laundering, or other criminal activity.
In the event of a merger, acquisition, or sale of hhgg2 assets, user data may be transferred as part of that transaction. Users will be notified before their data becomes subject to a different privacy policy.
Hhgg2 uses cookies and similar tracking technologies to enhance the user experience and analyse platform usage patterns.
You can control and delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the hhgg2 platform.
Hhgg2 implements comprehensive technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
Hhgg2 retains your personal data for as long as your account is active or as long as needed to provide our services. Financial transaction data is kept for a minimum of 7 years in compliance with Malaysia legal requirements. After the defined retention period, data will be securely deleted.
While we implement robust security measures, no system is entirely foolproof. We recommend taking your own precautions as well, such as using a strong password and enabling two-factor authentication.
As an hhgg2 user, you have certain rights regarding your personal data under Malaysia's PDPA. We respect these rights and ensure you can exercise them with ease.
Request a copy of the personal data we hold about you.
Update or correct inaccurate or incomplete data.
Request data deletion under circumstances permitted by law.
Object to the processing of your data for direct marketing purposes at any time.
Request restriction of your data processing under certain circumstances.
Receive your data in a structured format for transfer to another provider.
To exercise any of the rights above, contact the hhgg2 support team via live chat or email at [email protected]. We will process your request within 30 business days.
The hhgg2 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from minors.
If we find that personal data from individuals under 18 has been collected without proper age verification, we will immediately take the following steps: close the account in question, delete all collected data, and report the case to the relevant authorities if required.
Parents or guardians who believe their child has registered an account on hhgg2 are advised to contact us immediately.
The hhgg2 platform may contain links to third-party websites such as game providers or payment platforms. The hhgg2 Privacy Policy applies solely to the hhgg2 platform and does not cover the privacy practices of external sites.
Hhgg2 is not responsible for the privacy practices of external websites and makes no guarantees regarding their content or security. We recommend reading the privacy policy of every website you visit.
Hhgg2 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or improvements in how we protect user data.
Any material changes to this Privacy Policy will be communicated to you via:
We recommend you review this page periodically. The "Last Updated" date at the top of this page indicates when this Privacy Policy was last revised. Continued use of the hhgg2 platform after changes take effect will be considered acceptance of the updated Privacy Policy.
Minor changes such as language improvements or typographical corrections will not be separately announced, but the update date will be revised.
If you have any questions, concerns, or complaints regarding how hhgg2 manages your personal data, please contact us:
The hhgg2 Privacy Team takes every data-related enquiry seriously and aims to respond within 14 business days. For more complex matters, resolution may take up to 30 business days, and we will keep you updated throughout the process.
If you are dissatisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia as the relevant regulatory authority.
Create an account and start playing with confidence — your privacy and security are our top priority. For users aged 18 and above only.